Although Dr. Derek Ford leads our team, our whole staff forms the supportive backbone of our plastic surgery practice here in Toronto. Theirs are often the first voices you hear over the phone when you call and the first faces you see when you visit. Our office staff guides you through your entire experience, whether you’re undergoing a quick treatment with BOTOX Cosmetic® or a more extensive surgical transformation. Here, get to know each of our staff members and learn the unique qualities they bring to each of their patient interactions.
Get to know our staff in person! If you’re considering cosmetic enhancement, request a consultation online with Dr. Ford or our team. You may also call our office in Toronto at (416) 925-7337 or our office in Oshawa at (905) 743-9888 to schedule your appointment or learn more.
With more than 20 years of experience in the beauty industry, Caroline Watson brings expertise and passion for skincare to Ford Plastic Surgery.
Caroline customizes each facial treatment – from peels to microneedling – to address the unique skin conditions of each patient. She believes that the key to healthy skin is an approach that incorporates both a customized at-home skincare regime with in-clinic facials.
Special Note: Caroline is currently booking virtual skincare consultations to help patients customize their at-home skincare regime. To book a consultation please send an email to [email protected].
From an early age, Hazel Salvador-Serrano has appreciated the power of beauty to improve one’s health and well-being. She brings this eye for beauty along with her wealth of medical experience as a nurse injector to Ford Plastic Surgery.
Before joining our team, she worked as an OR nurse for 10 years. Her love of aesthetic medicine and her nursing experience helped her evolve her skills into the beauty space. She has successfully completed the aesthetic course at CBAM and is Aesthetic Medicine Practitioner certified. She loves to share her expertise in aesthetics with her patients.
By combining her sharp eye for beauty and her wealth of experience in medical operations as an OR nurse, she assesses her clients’ needs to help them achieve their beauty goals while ensuring the safety of each procedure.
Katherine has been a vital member of our team since 2012, bringing more than 20 years of administrative experience to our practice. Prior to joining us, she worked in several hospitals throughout Greater Toronto. Our patients appreciate Katherine’s keen attention to detail and commitment to accuracy. She takes pride in guiding patients safely through the entire surgical process, from arranging the initial consultation to providing support in surgery and even during follow-up office and hospital visits.
Patient Coordinator & Financial Administration
Georgia brings more than 25 years of experience in medical financial administration to our practice. She ensures each patient is scheduled for his or her procedure in a timely fashion. She’s been a member of our team since 2008 and is vital to the smooth operation of our office.
Phil is the newest addition to the team and brings with him a degree in Business Management from Ryerson University. Phil handles many day-to-day operations and is responsible for assisting with patient inquiries. He provides patients with necessary information to ensure they are prepared and excited for their future consultations and procedures. He is usually the first person you speak with when you contact the office.