Our Staff

Although Dr. Derek Ford leads our team, our whole staff forms the supportive backbone of our plastic surgery practice here in Toronto. Theirs are often the first voices you hear over the phone when you call and the first faces you see when you visit. Our office staff guides you through your entire experience, whether you’re undergoing a quick treatment with BOTOX Cosmetic® or a more extensive surgical transformation. Here, get to know each of our staff members and learn the unique qualities they bring to each of their patient interactions.

Get to know our staff in person! If you’re considering cosmetic enhancement, request a consultation online with Dr. Ford or our team. You may also call our office in Toronto at  (416) 925-7337 or our office in Oshawa at  (905) 743-9888 to schedule your appointment or learn more.

Caroline Watson

Aesthetician

With more than 20 years of experience in the beauty industry, Caroline Watson brings expertise and passion for skincare to Ford Plastic Surgery.

Caroline customizes each facial treatment – from peels to microneedling – to address the unique skin conditions of each patient. She believes that the key to healthy skin is an approach that incorporates both a customized at-home skincare regime with in-clinic facials.

Special Note: Caroline is currently booking virtual skincare consultations to help patients customize their at-home skincare regime. To book a consultation please send an email to [email protected].

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Natasha Prasad

Office Manager

Natasha Prasad is integral to the patient experience at Ford Plastic Surgery, ensuring that every aspect of the surgical process is handled with precision and care. Her background includes working in some of the most well-respected clinics throughout the Greater Toronto area. At our practice, Natasha is dedicated to evaluating patients’ readiness for surgery and meticulously coordinating the perioperative period. From the initial consultation to post-operative care, she works closely with patients and medical staff to ensure safety and preparedness, offering reassurance and support at every phase of the journey.

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Stasia Calandrino & Alison Rak

Patient Coordination

Stasia Calandrino and Alison Rak, with their collective two decades of experience, anchor patient coordination at Ford Plastic Surgery. They are pivotal in not only facilitating initial consultations but also in providing thorough post-consultation follow-ups, addressing any questions regarding bookings, scheduling, and the surgical process. Their acumen ensures procedures are planned with a keen sensitivity to our patients’ busy lives, accommodating their schedules to make our patient’s surgical journey as convenient as possible. The consistency and personal attention they bring to scheduling underscore their integral roles in the seamless progression of each patient’s care.

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Mary Cabral

Patient Concierge

Mary Cabral is a seasoned veteran with over 20 years in the aesthetic industry, possessing a profound understanding of the nuances of aesthetic procedures. As a central figure in our day-to-day operations, Mary excels in addressing patient inquiries, delivering comprehensive information to ensure they approach their consultations and procedures with confidence and excitement. Often the first voice patients hear, Mary sets the stage for the exceptional service that Ford Plastic Surgery is known for.

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Sean Bhaskar

Director, Operations

Sean Bhaskar brings a robust background in Biomedical Sciences and technology to his leadership role as Director of Operations at Ford Plastic Surgery. In this capacity, he drives strategic operational excellence while positioning the practice at the forefront of industry innovation. Sean oversees comprehensive operational frameworks, ensuring seamless integration across all departments while spearheading technology initiatives that enhance both clinical outcomes and patient experience. His visionary leadership in operations management and strategic planning enables the practice to maintain its competitive edge, delivering exceptional standards of care through optimized processes and cutting-edge technological solutions.

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Trudy Pryce

Bookkeeper

With over a decade of experience in financial management within the healthcare sector, Trudy Pryce is the financial backbone of Ford Plastic Surgery. She oversees all aspects of the practice’s finances, ensuring accuracy and efficiency in patient billing and financial operations. Trudy’s expertise not only keeps our books balanced but also supports our commitment to operational excellence. Her careful management helps maintain the practice’s integrity, allowing our team to focus on providing the highest quality care. Trudy is essential in creating a smooth financial experience for patients and a stable environment for the practice to thrive.

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Isabel Middleman, PA-C

Physician Assistant

Isabel Middleman, PA-C, brings a strong foundation in medicine and aesthetics to her role at Ford Plastic Surgery, delivering comprehensive care with a thoughtful, patient-centered approach. She earned her undergraduate degree at Tulane University in New Orleans and completed her Master of Physician Assistant Studies at PACE University at Lenox Hill Hospital in New York City. 

With expertise spanning both surgical and non-surgical treatments, Isabel works closely with patients to understand their aesthetic goals and provide thoughtful guidance throughout their journey. She assists in the operating room, provides meticulous post-operative care, and delivers injectable treatments including Botox and dermal fillers. Her refined aesthetic eye and strong surgical foundation enable her to support patients at every stage while prioritizing safety and achieving natural, beautiful results. 

Professional Affiliations 

• College of Physicians and Surgeons of Ontario (CPSO)
• Canadian Association of Physician Assistants (CAPA) 
• American Academy of Physician Associates (AAPA) 
• New York State Society of Physician Associates (NYSSPA) 

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Kimberley Groulx

Surgical Coordinator & Aesthetics Specialist

Kimberley Groulx brings extensive experience in surgical coordination and aesthetic care to Ford Plastic Surgery, serving as a trusted guide for patients throughout their entire journey. With years of specialized knowledge in both surgical and non-surgical procedures, Kimberley excels at ensuring patients are fully prepared and informed at every stage—from pre-operative planning through post-operative care and long-term maintenance. Her expertise in skincare and treatment planning allows her to provide comprehensive guidance on optimizing and preserving surgical results, helping patients protect their investment through personalized skincare regimens and ongoing aesthetic support. Known for her warm demeanor and wealth of knowledge, Kimberley creates a comfortable environment where patients feel confident asking questions and receiving the detailed explanations they need to make informed decisions about their care.